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Privacy Policy

Privacy Statement

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Opting Out

From time to time we may send you newsletters and emails regarding special offers, promotions, features and/or product updates. We may communicate with you via trusted third parties about special offers, promotions, features and/or product updates we think may be of interest to you, or you may have opted-in to receive newsletters or special promotions from one of our trusted third party providers. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) may be kept on file for more than 60 days in order to facilitate customer reorders, tracking information, and order discrepancy.

Do we use cookies?

Yes, we use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Through the use of cookies and web beacons, we are able to collect anonymous information about our customers. Such information may help us to contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use personal information collected on our behalf except to help us to improve our business.

Cookies help us to collect non-personally identifiable information about how you access and use our website. These cookies track information after being set and accessed from your computer. They will tell us how frequently you visit our site, which pages you view, and where you go next upon leaving the site. The cookies are kept anonymous and are never connected to your personal information.

Web beacons, are tiny, transparent graphics with a unique identifier, which are used in combination with cookies to help us to understand the behavior and activity of our customers on our website. Differently from cookies, which are stored on a user's computer hard drive, web beacons are placed within a site or in an email to record the simple actions of a user. Web beacons help us to provide better content on our Site by notifying us what content is effective. Information collected from web beacons are never connected to your personal information. Turning off the browser's cookies will prevent Web beacons from tracking the user's activity.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We only disclose your personal information to trusted third parties. We use your personal information to help us process your orders and to make your experience on our website more enjoyable. We primarily use this information to improve our customer's experience online. We may also use your information to send periodic emails about promotions and discounts available to you.

In order to improve the quality of our services, we may share our information with trusted third parties to improve your overall experience.

  • Periodically, these third parties may contact you about a variety of products, services or promotions you may be interested in, or to otherwise improve your customer experience with Bates Accessories, Inc.
  • Your information may be shared in the event of a sale, merger, or business acquisition of Bates Accessories, Inc. When we believe disclosure is necessary to protect the right, property and safety of Bates Accessories, Inc., its users or the public.
  • As required by law, to comply with a judicial proceeding or court order, to exercise our rights, or to defend against any claims.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into 'My Account' and making all the changes necessary.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 10/4/13

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.thomasbates.com
P.O. Box 468
Greenland, New Hampshire 03840
United States
info@thomasbates.com

This policy is powered by Trust Guard, your PCI compliance authority.

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